FREQUENTLY ASKED QUESTION
You Have Questions, We have Answers
What’s the difference between regular and one-off cleaning?
A regular clean is scheduled on a recurring basis (weekly, bi-weekly, or monthly) to maintain a spotless home. A one-off clean is a single, deep refresh—perfect for special occasions or when you just need a thorough tidy-up.
Do I need to provide cleaning products and equipment?
No, our team comes fully equipped with professional cleaning products and tools. However, if you prefer we use your supplies, we’re happy to accommodate.
Can I customise what areas are cleaned?
Absolutely. You can let us know which rooms or areas need more attention, and we’ll tailor the service to your specific needs.
Will your end of tenancy cleaning help me get my deposit back?
Yes. Our service is designed to meet the strict standards of landlords and letting agents, giving you the best chance of a full deposit return.
How long does end of tenancy cleaning take?
It depends on the size and condition of the property, but most cleans are completed within a few hours.
Do I need to be at the property during the clean?
Not at all. Many tenants provide access and return later for inspection. We’ll ensure the property is ready for handover.
Can you clean outside of our business hours?
Yes. We offer flexible scheduling, including early mornings, evenings, and weekends, so your operations aren’t disrupted.
Do you provide regular contracts for office cleaning?
Yes. We can arrange daily, weekly, or monthly contracts tailored to your business needs.
Are your cleaning methods safe for staff and customers?
Absolutely. We use eco-friendly, professional-grade cleaning products that are safe and effective for all environments.
How is deep cleaning different from regular cleaning?
Deep cleaning goes beyond routine tasks. We clean hidden and hard-to-reach areas, remove built-up grime, and give your home or office a complete refresh.
How often should I book a deep clean?
Most clients book a deep clean seasonally or a few times a year, but it can be scheduled anytime your space needs extra attention.
Can I combine deep cleaning with other services?
Yes. Many customers combine deep cleaning with services like regular maintenance for the best results.